To initiate a remote support connection with the team at IT Solution Ltd please click on the link below. 

Once you've clicked on the link you will be navigated to a splashtop remote session screen.

Please select the relevant download link dependant on your operating system.

Once the download completes please open it from the downloads tab in your browser and if you are prompted with "would you like this app to make changes to your device" please click yes.

Then provide the 9 digit code to our team via the agreed contact method, Once the code has been provided please wait a few minutes for an engineer to join the remote session.




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